Microsoft Dynamics CRM
Dynamics CRM is a Microsoft customer relationship management business solution that enables companies to market smarter and sell effectively and productively. The Dynamics CRM Software/ System is a business solution that helps companies to improve marketing, sales, and service engagement with their customers to drive organizational efficiency, while helping to improve customer experience.
CRM can help reduce costs and increase profitability by organising and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and sales force automation.
Deployment option: -
1. CRM online Deployment
2. CRM On-Premise Deployment
3. Partner Hosted Deployment
Microsoft also offers mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.
With Dynamics CRM system, everything from customer accounts to sales opportunities to customer leads and account activity in the cloud, plus relationships involving mobile sales, come into easy view for collaboration and rapid decision-making. You can store and leverage data and analytics for the big picture on your business from many angles. Or drill down into the CRM system’s features and tools specifically for sales, service, marketing, and social intelligence.
Microsoft Dynamics CRM offers a full range of software with product integration not only for Office 365 and Power BI, but also Yammer, Lync, Skype and many other social conferencing systems that employees, customers, and business partners already use.
Microsoft Power BI
Power BI is a cloud-based business analytics service that gives you a single view of your most critical business data. Monitor the health of your business using a live dashboard, create rich interactive reports with Power BI Desktop and access your data on the go with native Power BI Mobile apps. It’s easy, fast, and free.
Microsoft Power BI transforms your company's data into rich visuals for you to collect and organize so you can focus on what matters to you. Stay in the know, spot trends as they happen, and push your business further.
Power BI is a suite of business analytics tools to analyse data and share insights. Monitor your business and get answers quickly with rich dashboards available on every device.
Power BI can unify all of your organization’s data, whether in the cloud or on-premises. Using the Power BI gateways, you can connect SQL Server databases, Analysis Services models, and many other data sources to your same dashboards in Power BI. If you already have reporting portals or applications, embed Power BI reports and dashboards for a unified experience.